shipping and returns
Shipping Fees & Delivery Services
We offer standard UPS ground shipping at a flat rate of $9.95 for all orders under $125 before taxes. For orders over $125 before taxes, we offer free UPS ground shipping.
Following credit card authorization and verification, your order will be processed within 1 business day. You will receive your order within approximately 5 business days from the time your order ships. This timeframe does not include weekends or holidays. We currently only offer Standard Ground shipping via UPS in the continental US, Hawaii, Alaska and Puerto Rico. If you are interested in an international order, please email email@example.com and we can arrange shipping directly to you from our NYC office.
Return and Exchange Policy
We accept online returns of non-sale, unworn / unwashed merchandise with original packaging and tags attached within 30 days of your order receipt. Sale merchandise can only be exchanged for equal value and cannot be returned for a refund. All refunds will be applied to the original payment method.
To return an item for a refund or exchange, please email firstname.lastname@example.org with your order number. Within 24 hours we will send a return label and confirm your return or exchange.